State Farm® Insurance Agent Brent Mentro
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joe Piperis
November 7, 2024
"Excellent Service, experience & follow-through."
"Hi, Joe. Thanks so much for the 5-star review. I believe you worked with Kim so I'm happy to hear you had a great experience. Kim has so much experience in this industry and puts her all into making sure each and every insured is properly taken care of. I am happy she was able to assist you and provide you with the high-quality care and attentiveness that you deserve. We truly thank you for your business and we look forward to working with you. Welcome to Brent T. Mentro State Farm!"
Jailene Nieto
November 7, 2024
"LOVE IT! ARELI IS SO HELPFUL! 10000% recommend"
"Hi, Jailene. Thanks so much for the 5-star review of Areli. I am happy to hear that you had a great experience working together and that she was able to make switching your insurance super easy for you. We really appreciate your business and we are happy to help. If there is anything else we can do for you, feel free to give us a call anytime and we’ll do our best! Thanks Jailene and welcome to Brent T. Mentro State Farm!"
Peggy Schiele
November 3, 2024
"Thank You to Kim J. at Brent Mentro's office. Having an accident is upsetting & stressful enough but having your help & guidance in handling the claim made it easier to deal with. I've always been with State Farm and my former agent, but after 35 years switching to this office was one of the best decisions I could have made. Brent & his staff give you that hometown Family feeling again. Kind, caring, helpful, and personable...Thank You again Kim J. for being a phone call away."
"Hi, Peggy! Thank you so much for sharing your experience! We truly appreciate your kind words and are thrilled to hear that Kim was able to provide the support and care you needed during such a stressful time. It’s our mission to treat our clients like family and ensure you feel cared for every step of the way. We’re grateful you chose to trust Brent T. Mentro’s agency, and we’re always just a phone call away whenever you need us. Thank you for being a valued part of our State Farm family!"
Silvia Peñaranda
October 25, 2024
"Kim was amazing to work with! She was very quick to answer any questions I had and set up my new policy. Will recommend to anyone looking for awesome customer service and great rates."
"Hi, Silvia. Thanks for much for the awesome 5-star review of Kim. I am glad she was able to assist you in finding the right coverage at a great rate, while also being able to thoroughly answer all of your questions. We are always happy to help our insureds in any way we can, so please reach out whenever you need us - even for small questions. Thank you again for your time and your business, and welcome to Brent T. Mentro State Farm!"
Ricardo Castro
October 23, 2024
"Muy buena persona y amable"
"Hola, Ricardo. Muchas gracias por la amable reseña sobre Areli. Agradecemos que te hayas tomado el tiempo de dejarnos una reseña de 5 estrellas y me alegra que Areli haya podido asistirte y llevarte a nuestra agencia. Te agradecemos por tu negocio y esperamos poder ayudarte en todo lo que podamos. ¡Te deseamos lo mejor y bienvenido a Brent T. Mentro State Farm!"
Rajib Hasan
October 22, 2024
"She is really Awasome"
"Hi, Rajib. Thanks so much for the 5-star review of Areli. She is, in fact, awesome! I am glad she was able to assist you and your wife and bring you over to State Farm. If you need anything else, please feel free to reach out and we will do our absolute best to help out in any way we can. Thanks again, and welcome to Brent T. Mentro State Farm!"
Carlos Estrella
October 15, 2024
"Great customer service!! Kimberly Jordan [Account Representative] helped me with all my questions and everything I needed to get the best rate possible. She was very nice and very patient. I'm so glad that I made the switch from Geico since State Farm is saving me quite a bundle! Thank you Kimberly :)"
"Hey, Carlos. Thanks so much for the great 5-star review of Kim! It's awesome to hear that she was able to walk you through the process, answers your questions, and provide you with a great rate. Saving money while providing excellent coverage is the goal, so I'm glad we were able to make that happen. We are excited to have you as part of the family and we look forward to working together in the future. Thank you again and welcome to Brent T. Mentro State Farm!"
Luigi R
October 3, 2024
"Kim J simply the best. It was great and she made the transition very easy. She knows her stuffs. It felt like working with AI. Thank you so much!!"
"Hi, Luigi. Thanks so much for the great 5-star review of Kim. She has been in the insurance industry for quite a while and she certainly knows her stuff. I am happy to hear that she made the whole experience a pleasant one, and that she was able to bring you over to Brent T. Mentro State Farm in a smooth and easy manner. She may have seemed like AI but I promise you she is real! Thanks again and we're happy to serve you. All the best!"
Steve Rogers
September 30, 2024
"Tricia was amazing in helping me get life insurance for my children."
"Hi, Steve. Thanks so much for the 5-star review of Trish. We appreciate you taking the time to share your thoughts, and I am glad we were able to help you and your family by adding children's life protection in addition to your own. We encourage everyone to be proactive and we appreciate you taking the necessary steps to protect your family's future. Thank you again and we look forward to assisting in any way we can. All the best!"
chris murk
September 28, 2024
"This is a real down to earth office. I got a call from the best agent I have ever delt with last Tuesday Sept 24TH Kimberly Jordan, after I had been looking for auto insurance and she was the best in informing me as to how things would work and took the time to explain in detail.my policy. I had to call her back to adjust somethings due to the loss of my father. And not only was she able to accommodate she and the entire office took time out to each write a hand written note on a sympathy card for my loss which I received in the mail a cpl days later. This place is awesome and just got a client for life. If they are able to do this for a new client imagine the things they will do for a long term client year in and out. Thank you guys so much!!!!"
"Hi, Chris. First of all, I am so very sorry for the loss of your father. While we didn’t know him personally, we feel each of our customers is part of our family, and we will always try to be there to offer our comfort and support in the time of need. Second, thank you so much for the 5-star review and the super kind words regarding Kim and our office. We take great pride in the knowledge we have of the insurance industry and we try to share that with our customers as much as possible. We want every customer to know exactly what each coverage is for and how it works in the event of a loss. So if you ever have any additional questions please don’t hesitate to ask. We promise we’ll always do our best to help out in any way we can. Thank you again for the review and we look forward to working together for a long time. All the best, Chris; and my sincere condolences to you and your family."
Rae Keys
September 28, 2024
"Trish was great. She made the transition very easy. She is very knowledgeable and offered sound advice. I was able to save 100.00 a month. I’m just sorry I didn’t switch sooner. Emails were answered quickly so I didn’t have to wait for answers to my questions. I had plenty. I know I will happy for many years to come. Thank you Trish"
"Hi, there! Thank you so much for the terrific review of Trish. I am very glad to hear that you had a great experience with our office and that we were able to help you save a ton of money. We are always here to serve our customers and we try to do so in a timely manner. We understand that life can be hectic and everyone is super busy, so we do our absolute best to accommodate each customers schedules as best we can. Plus, we are happy to answer as many questions as it takes. Our goal is to make sure our customers understand their insurance as well as we do so there are never any surprises! But we thank you again for your business and for trusting us to take care of you! Welcome to Brent T. Mentro State Farm!"
Sundeep Venkatesan
September 27, 2024
"Trish was fantastic with her work. She is one of the very few people in the insurance world to follow through with a work order and a request. We had incorrect name on our insurance and have been working with several people to fix the name. Everytime we had to repeat the entire story and still it was unresolved. This was going on for the last at least one year. For one last time, we wanted to try and if the name was still not fixed, we wanted to change the insurance company although we liked State Farm overall. It was at this crucial last try when we happened to speak with Trish who followed through and fixed the name. She was also fantastic in following through and making sure that we received the insurance documents with the correct name. Thanks to her, she helped retain my family with State Farm insurance and she helped reignite our hope in State Farm. Thank you for your timely work and help!"
"Hi, Sundeep. First off, thank you for allowing us the opportunity to earn your business. We don’t take that lightly and I am sure that came across during your interactions with Kim. I am happy to know that she was able to assist in your search for home and auto insurance, as well as provide the positive experience that you valued. So again, thank you for the review, your business, and welcome to State Farm. All the best!"
Millie Multari
September 20, 2024
"Kimberly Jordan is the agent that helped me transfer my auto and home insurance from Allstate to State Farm. She was very professional and knowledgeable. Kimberly answered all my questions and was always patient and polite even though it was a very busy day for her. I highly recommend Kimberly Jordan."
"Good morning, Millie. First, thank you for the 5-star review of Kim and for taking the time to share your thoughts. I am pleased to hear that you had a great experience, and that Kim was able to make bringing your auto and homeowners insurance to State Farm an easy and efficient process. Kim has been in the industry for a long time, and she is ALWAYS putting the customer's needs first - I am happy you feel the same way. So, thank you again for your business and your time; we appreciate you and look forward to working together. :-)"
Eddie Morales
September 19, 2024
"Had an excellent experience"
"Hi, Eddie. Thanks so much for the 5-star review and for sharing your thoughts. I’m glad we were able to assist you and provide you with a great experience. Please let us know if there is anything else we can do for you. Welcome to Brent T. Mentro State Farm!"
Nick Feerick
September 19, 2024
"Brent made himself available to all of our questions and thoroughly explained all of our options when it came to a life insurance policy. I am new to home owning and Brent made me feel like my future was in good hands. Update September 2024: As always Brent and his team worked quickly and efficiently at getting my new car insurance needs taken care of. Both Brent and Trish were amazing and provided me with peace of mind as I went through the car buying process and helped with bundling my home and auto. They truly make it easy and you walk away feeling like you're being takin care of."
"Nick, my brother! Thank you for the amazing 5-star review. As a new homeowner it’s important to know the “ins and outs” of covering your home, but also important to make sure that in the event of a worst case scenario, you and/or your spouse can continue to afford a mortgage through the use of life insurance. You both made the right call and I applaud you for being proactive. I appreciate the kind words but you deserve the credit. Good luck with the house and if there is anything else you need, please let me know!"
lisa lockwood
September 13, 2024
"Great customer service from Kim.. it was fast and easy. Thank you my daughter is very happy with the woute you gave her."
"Hi, Lisa. Thank you for the 5-star review and the kind words about Kim. We appreciate the opportunity to earn your business and I’m pleased to hear that you and your daughter had a great experience with Kim. We look forward to working together and serving you to the best of our abilities. Thanks again and welcome to Brent T. Mentro State Farm!"
Margi Fatcheric
September 12, 2024
"We have been customers of State Farm for 30+ years, different states, different agents but ALWAYS State Farm. The last 25 years, Goshen, we were w/the Bosley Agency. When Rick and Susan retired we elected to stay w/ Brent Mento. Brent and his team has taken the time to know us, our family and our policies. They are quick to respond, knowledgeable and helpful. We recently experienced a challenging claim and Brent went above and beyond to step in and work relentlessly with claims and underwriters. Thanks to Brent’s efforts, we had a positive resolution to our claims. If you find yourself in the need of insurance coverage, you should call Brent for an estimate. Insurance should not be shopped exclusively by price, having an Agent that looks out for your, protects you and your family is priceless. Call Brent, 845-294-9101 you won’t regret it! A happy customer. Margi Fatcheric"
"Hi, Margi. First off, wow! What an incredibly nice review. We sincerely appreciate your business, your time, and your kind words. Second, when I started with State Farm in 2017, I made it my priority to ensure that every customer is taken care of to the best of my abilities. I've modeled my team and my processes with that thought in mind and that never changes. So, when I get to read a terrific review like yours, it means so much to me. To know that we are making a difference, no matter how big or small, is what we strive for. I will always have my customers' backs and fight for them until I can't; and I'm glad we were able to get your issue resolved with a positive outcome. So, thank you again. We are genuinely grateful for you and Jerry, and I look forward to helping out and serving you in any way I can. All the best to you and yours and have a wonderful rest of 2024!"
Scott Berger
September 11, 2024
"Trish has been very helpful and a pleasure to work with. Always pleasant and efficient; a real asset to the office!"
"Good morning, Scott. Thanks so much for the awesome review of Trish. Since starting here, Trish has absolutely been an asset to the office as she has over 20 years of experience in the insurance industry - and she loves building relationships with our insureds. However, I must also commend you for being a such a great and loyal State Farm customer. You've been with us since the 80's and we can't show our gratitude enough. We truly appreciate you and we're happy to have you with us. Anything you need, we're here for you. Thanks again, Scott!"
Dan Blanchette
September 9, 2024
"5 star Kim was amazing and she saved my wife and I a lot of money monthly."
"Hi, Dan. Thanks so much for the 5-star review of Kim. We appreciate your kind words and I'm happy to hear that she was able to help you and your wife save some money. We’re always here to help in any way we can, so please don't hesitate to reach out if you need anything. Thanks again, Dan!"
Bishop Isaac Ogbeta
September 6, 2024
"Kim is very professional patient helpful Kim is the best ever: period"
"Hi, Isaac! Thanks so much for the wonderful review of Kim. And from your lips to God's ears, she is certainly a terrific person who goes above and beyond to assist our insureds. We are lucky to have her and I'm glad you got to work together. We sincerely appreciate your business and your kind words, and we look forward to helping out in any way we can. Thanks again, Isaac!"
jacob k
August 30, 2024
"Fast and effective, saved a lot; Thanks to Ms. Areli"
"Hi, Jacob. Thank you kindly for the 5-star review of Areli. It’s great to hear that you had a pleasant experience working with our office, and I’m glad we were able to save you money while providing a quick and easy transition. We appreciate you and your time, and we look forward to serving you. Welcome to Brent T. Mentro State Farm!"
Scott Rogers
August 28, 2024
"Just transferred to Brent. I have dealt with Tricia. She has been amazing at helping make sure my policy is updated and the coverages are correct. Thank you Tricia for all of your help."
"Hi, Scott. Thanks so much for leaving our office/Trish a 5-star review. We are happy to have you with us and we look forward to assisting you in any way we can. I certainly appreciate you trusting my agency and my team to do what's in your best interest, and I can assure you that will never change. So, thank you again and welcome to Brent T. Mentro State Farm!"
Denise Chase
August 28, 2024
"Trisha was very helpful and polite on the phone and got me a good rate for my car insurance. I would recommend my friends to her. She is a excellent agent."
"Hi, Denise. Thank you so much for your kind words and great recommendation. We sincerely appreciate you taking the time to leave Trish a 5-star review and for allowing us to help out with your insurance needs. I am happy to know Trish was able to get you a better rate on your car insurance and bring over to Brent T. Mentro State Farm. If there is anything else we can do for you, please don't hesitate to reach out. All the best!"
Fran Jordan
August 28, 2024
"Had the pleasure of working with Kim to get my manufactured home policy set up. She was able to help save me money and get me great coverage. Thanks so much Kim"
"Hi, Fran! First off, welcome to Brent T. Mentro State Farm! We are very grateful to have you join our family and we appreciate the 5-star review. I’m glad Kim was able to get you set up and save you some money, and we look forward to working with you. Thanks again and have a great day!"
FLORES ARTEAGA RAMON
August 27, 2024
"Areli helped me a lot and shared with me a couple of tips, the process was fast and she didn’t have any problem putting her on the speaker with the dealer I bought a car with, to share some details. My car is a jeep Cherokee 2016"
"Hi, Ramon. Thanks so much for the 5-star review of Areli. I am happy to hear that you had such a great experience working with Areli and that she was able to make the car buying process super easy for you. We really appreciate your business and we hope you enjoy the new Jeep! If there is anything else we can do for you, feel free to give Areli a call and she’ll be happy to help! Thanks, Ramon!"