Reviews
State Farm® Agent Brent Mentro
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Arnold Mansfield
October 20, 2026
"Lexy from State Farm was very helpful and a pleasure to deal with."
"Thank you for the 5-star review, Arnold! It's great to hear that Lexy made such a positive impression and was able to assist you quickly and efficiently. We take pride in making the insurance process as simple and pleasant as possible. Everyone here at Brent T. Mentro State Farm appreciates the opportunity to earn your business, and we're glad to have you with us!"
Tracy Laudato
October 20, 2026
"Kim was such a great person. She helped me through switching my insurance and any questions I had after the fact."
"Tracy, we're so glad you had such a positive experience! Switching insurance companies can sometimes feel overwhelming, so it's wonderful to hear that Kim made the transition easier and was there to answer your questions along the way. At Brent T. Mentro State Farm, we believe great service means being there for our customers long after the initial conversation. We appreciate your confidence in our team and are happy to welcome you to our State Farm family. Thank you for the kind words and 5 stars!"
Victoria Bobik
September 25, 2026
"I highly recommend - Lexy was professional, efficient and got me a great rate! Really appreciated working with her."
"Hi, Victoria. Thank you so much for the wonderful review and recommendation! We're happy to hear that Lexy made the process easy and helped you find a great rate. Our entire team takes pride in making insurance a straightforward and positive experience. We truly appreciate you choosing Brent T. Mentro State Farm and look forward to being here whenever you need us!"
Norm Campbell
September 24, 2026
"My wife and I have been doing business at this agency for many years. We trust Brent and his staff to help with our insurance needs. Special mention has to go to Trish, who worked tirelessly with us and our changing needs for life insurance. Her ability to follow up and get information to us was exceptional and we appreciate her more than she may realize."
"Thank you so much, Norm! Having you and Louise trust our agency with your insurance needs over the years truly means a lot to us. Building long-term relationships with our customers and being there as their needs change is exactly what we strive for. We’re grateful for your continued confidence in our team and sincerely appreciate you taking the time to share such a thoughtful review! All the best!"
Joe Thomas
September 21, 2026
"Excellent service!"
"Thank you for the 5-star review, Joe! We’re glad Areli was able to make the process quick and easy while helping you find a great price. We appreciate you giving our office the opportunity to earn your business and are happy to have you with State Farm. Welcome to the Brent T. Mentro State Farm family!"
Ernesto Morales
September 14, 2026
"Muy buena"
"¡Gracias por la reseña de 5 estrellas, Ernesto! Nos alegra saber que tuvo una experiencia positiva y que le resultó fácil comunicarse con nuestro equipo durante todo el proceso. Agradecemos que haya elegido a Brent T. Mentro State Farm y esperamos seguir estando aquí para ayudarle siempre que nos necesite."
Lawrence Zunski
September 11, 2026
"Kim was great to work with. Her professionalism made this business transaction easy to accomplish."
"Thank you for the great review, Lawrence! We’re glad Kim made the process easy and provided the professional service we strive for throughout our entire office. We appreciate the opportunity to help with your insurance needs and, most importantly, appreciate you choosing our agency. We look forward to working with you for many years to come! Welcome to Brent T. Mentro State Farm!"
Ms. Aldridge
September 11, 2026
"I’m so grateful to have worked with Trish! The great customer service & compassion she has shown me is remarkable. I hope we can continue to work together on all my State farm concerns."
"Thank you so much, Shonta! We’re glad Trish was able to make your experience such a positive one. Our entire team takes pride in being there for our customers with the patience, compassion, and personal service they deserve. We truly appreciate your trust in our office and look forward to continuing to help with whatever you may need! Thank you for being a part of Brent T. Mentro State Farm!"
John Spiezia
September 9, 2026
"Wonderful experience. Kim is a rockstar!"
"Thank you so much, John! We really appreciate your 5-star review. We’re thrilled to hear you had a wonderful experience, and we couldn’t agree more—Kim is definitely a rockstar! We’ll be sure to share your kind words with her. Thanks again for your support and we're glad to have you at Brent T. Mentro State Farm!
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Eddie M
August 26, 2026
"Trish helped me get car insurance for a client... She is just plain AWESOME!!!!"
"Eddie, thank you so much for the 5-star review! We couldn’t agree more, Trish is AWESOME! We’re lucky to have her on our team, and we’re glad she was able to help get your client taken care of. We truly appreciate you trusting us and referring them to our office. All the best, my friend! "
Debbie Staples
August 26, 2026
"Areli has set me up for auto and homeowners policy with State Farm. She was available and efficient. I appreciate how easy it was to switch to State Farm."
"Hi, Debbie! Thank you for the wonderful review and for choosing Brent T. Mentro State Farm! We’re happy to hear Areli made switching your auto and homeowner's insurance an easy experience. Being available, efficient, and making the process as hassle-free as possible is exactly the kind of service we strive to provide. We appreciate the opportunity to take care of your insurance needs and look forward to working with you for many years to come! Thanks, again!"
Meghan King
August 21, 2026
"It was a very easy smooth transition with Lexy."
"Meghan, we appreciate you sharing your experience! Lexy does a great job of taking the stress out of the insurance process, and it’s wonderful to hear that getting your auto and home coverage set up was so smooth. Thank you for putting your trust in Lexy and our office, and we’re happy to have you as part of our Brent T. Mentro State Farm family!"
Danyeli Espinal
August 20, 2026
"Cuando se trata de ayuda con seguros de auto, ustedes son los mejores, muchas gracias por su buen trabajo, son excelentes en esto. Ask areli Velasquez"
"Gracias, Danyeli, por tu maravillosa reseña de 5 estrellas. Nos alegra mucho saber que Areli te brindó un servicio excelente y sinceramente apreciamos la recomendación. Es un placer para nosotros ayudarte con todas tus necesidades de seguro, así que no dudes en contactarnos siempre que nos necesites. ¡Bienvenida a Brent T. Mentro State Farm!"
Jared Malavé
August 20, 2026
"It’s easy to appreciate good service when everything goes according to plan. What distinguishes a truly exceptional agent is how they respond when something doesn’t. In my case, Trish on Brent Mentro’s team demonstrated exactly the kind of judgment, accountability, and customer advocacy I would hope for from an insurance professional. I’d highly recommend Brent’s team to anyone looking for an agency that’s knowledgeable, dependable, and genuinely committed to their clients.
When an unexpected complication arose during my claims process, Trish didn’t simply point me to another party or leave me to resolve it on my own. She stepped in directly, coordinated with the other parties, and helped bring the situation to a prompt and satisfactory resolution. That level of involvement made a meaningful difference during what was otherwise a frustrating experience.
Thanks for the help, Trish!!"
"Jared, thank you for taking the time to share such a thoughtful review. We know that the true measure of an agency often comes when things don’t go exactly as planned, and I’m incredibly proud of the way Trish stepped in, took ownership, and advocated for you when you needed our help.
Providing that level of support is exactly what we want our customers to be able to count on from our team. I’m glad Trish was able to help get things back on track and bring the situation to a positive end.
Thank you again for your trust in Trish and our entire agency. We truly appreciate your business and the recommendation, and we're happy to have you as part of Brent T. Mentro State Farm!"
Lisa Wagner
August 19, 2026
"Update: 8/26 Contacted State Farm Today, Arieli was quick to assist with a quote, writing a policy and providing insurance id cards. Very professional and helpful, a pleasure to do business.
Brent is a responsible, knowledgable, and professional State Farm agent, very responsive to questions and phone calls. highly recommended"
"Hi, Lisa. Thanks so much for the very kind review and the great recommendation. We are super glad to have you as part of the Brent T. Mentro State Farm family!"
Mike
August 18, 2026
"Areli was extremely helpful and clear on the process overall"
"Thank you for the 5-star review, Mike! We’re so glad Areli made getting your motorcycle insurance with us clear and easy from start to finish. She takes great pride in making sure our customers understand their coverage and feel comfortable throughout the process. We appreciate you trusting our agency with your insurance and are happy to have you with us. Ride safe!"
Joe Strez
August 13, 2026
"Trish was great, been loyal with my insurance company for couple years now, but after speaking to her I was impressed with her commitment to save me money on my premiums. Thanks again I’m happy i spoke to her"
"Thanks for the review, Joe! We’re so glad you spoke with Areli too. She truly cares about helping people find the best coverage for the best price, and it’s wonderful to hear that came through in your experience. We appreciate your support and we're always happy to help. Thank you again for being a part of Brent T. Mentro State Farm!"
Adriana Fuentes
August 10, 2026
"Arely helps me in all the process to change my home insurance. She’s is top on her job"
"Hi, Adriana! We love hearing this! Areli takes great pride in making insurance changes feel simple and stress-free, and we’re so glad she was there to guide you through your home insurance transition. Thank you for trusting our team and for taking the time to recognize her with such a wonderful review! Welcome to Brent T. Mentro State Farm!
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Eric D
August 7, 2026
"Always very pleasant and helpful experience with this State Farm office - highly recommended!"
"Thank you for the kind words and 5-star review, Eric! Lexy and our entire team appreciate your recommendation. It’s our pleasure to help you, and we look forward to continuing to provide you with great service! Thank you for trusting Brent T. Mentro State Farm with your insurance needs!
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Laura Mougeolle-Schoenfelder
August 4, 2026
"I recently switched my insurance to State Farm and was fortunate enough to be referred to Trish as my agent. I truly couldn’t be happier with my experience!
From day one, Trish has been incredibly responsive, knowledgeable, and genuinely caring. She takes the time to explain everything in detail, making sure I fully understand my coverage and all of my options. Anytime I have a question or need assistance, she responds quickly and handles everything right away, making the entire process completely stress free.
It’s rare to find someone who is not only excellent at what they do but who also makes you feel supported and valued as a customer. Trish has gone above and beyond.
If you’re looking for an agent who truly cares about her clients and provides exceptional service, I highly recommend asking for Trish. She is absolutely amazing!"
"Laura, thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience with us. It means so much to hear that Trish made your transition to State Farm smooth and stress-free. Providing responsive service, clear communication, and personalized care is exactly what we strive for, and we're thrilled that Trish exceeded your expectations. Thank you for trusting us with your insurance needs and for your kind recommendation. We're grateful to have you as part of the Brent T. Mentro State Farm family and look forward to being here whenever you need us!"
Matt D
July 31, 2026
"I am a first time home buyer and trish helped so much with the process. She was informative helpful and caring. Definitely made it easy"
"Hi, Matt! Thank you so much for the 5-star review! We’re so glad Trish was able to guide you through the process and make everything feel smooth and easy. Congratulations on your first home, and we truly appreciate you trusting us! We look forward to helping in any way we can moving forward, and we welcome you to Brent T. Mentro State Farm!
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R R
July 10, 2026
"Trish has been the best person I’ve ever dealt with for insurance. She has been extraordinary helpful in answering any questions and for going above and beyond to make sure I get the best rates possible."
"Hi, Richard. First off, thank you for choosing Brent T. Mentro State Farm to assist you with your insurance needs. Second, thank you so much for the 5-star review. I am glad Kim was able to help you out and offer the right coverage for your needs, while also providing 5-star worthy service. If there is anything else we can do for you, please don't hesitate to ask. All the best!"
Vinicio Gutiérrez
July 8, 2026
"Que es buena la atencio y el buen tracto de Areli"
"¡Muchas gracias, Vinicio, por tu reseña de 5 estrellas! Agradecemos sinceramente tus amables palabras. Nos da mucho gusto saber que Areli te brindó una atención y un servicio excelentes. Nos aseguraremos de compartir tus comentarios con ella. ¡Gracias por tu apoyo! ¡Bienvenido a Brent T. Mentro State Farm!"
malcolm stritzinger
July 7, 2026
"Exceptional patience, helping to save us money, at a time when we needed most. thank you"
"Hi, Malcolm. Thanks so much for the kind words and 5-star review! We’re grateful for the opportunity to help, and for trusting us when it mattered most. It means a lot to hear that our patience and support made a difference to you, and of course it always great to hear we saved you some money. We appreciate your business and thank you again for choosing Brent T. Mentro State Farm!
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Bania Aguilar
July 1, 2026
"Excelente servicio al cliente 👍"
"¡Muchas gracias por tu reseña de 5 estrellas, Bania! Nos alegra muchísimo saber que tuviste una experiencia excelente. A Areli le encantará saber que su servicio al cliente dejó una impresión tan positiva. Agradecemos sinceramente tu apoyo y esperamos verte de nuevo pronto. ¡Gracias por elegir a Brent T. Mentro State Farm!"