State Farm® Insurance Agent Brent Mentro
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alan Jones
January 6, 2025
"Tina is persistent and consistent! Professional and personal, a true delight. She was very patient with my wife and I."
"Hi, Alan. Thanks so much for the wonderful review of Tina. I am very pleased to hear that she was able to provide you with an excellent experience, and we are grateful for the opportunity to earn your business. We look forward to working together moving forward, and if there is anything else you need please let us know! Thanks again and happy new year! "
Luis Quezada
December 26, 2024
"Excellent service who helped me to get insurance was very kind to me very professional Arelis Velazquez helped me to get a great economic insurance I am very happy thanks again Arelis"
"Thank you, Luis, for your kind words and for sharing your experience! We’re happy to hear that Areli provided you with excellent service and helped you find the right insurance at a great value. We’re certainly lucky to have her on our team! If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Brent T. Mentro State Farm!"
gustavo Torres (Dad)
December 14, 2024
"Grasias Areli Velasquez por su excelente trabajo"
"¡Hola, Gustavo! ¡Muchas gracias por la reseña de 5 estrellas! Nos alegra saber que Areli te brindó un excelente servicio al llevarte a Brent T. Mentro State Farm. Agradecemos tus amables palabras y esperamos poder servirte nuevamente pronto. ¡Felices fiestas!"
Joseph Burke
December 9, 2024
"Tina Swagert was amazing, she spent hours with me going back and forth to find me the best deal! Communication was 10 stars and I highly recommend her!"
"Hi, Joseph. Thank you so much for your wonderful 5-star review! We're very happy to hear that Tina provided you with exceptional service and dedicated her time to find the best deal for you. Your kind words about her communication mean a lot to us. We appreciate your recommendation and are here to help you with any future needs! Happy holidays and welcome to Brent T. Mentro State Farm!"
Monique Valentin
December 5, 2024
"Tina was absolutely amazing. She was very helpful and a pleasure to deal with."
"Hi, Monique. Thank you so much for the great 5-star review of Tina. We sincerely appreciate your business and you taking the time to share your experience with us. We are glad to have you as part of the Brent T. Mentro State Farm family, and we look forward to serving you to the best of our abilities. Thank you again and happy holidays!"
Albert Keen
December 2, 2024
"I am so happy and pleased with the premiums I received from State Farm for car and condo insurance. And I am very much satisfied with the help I received from Tina Swagert. If I have any friends or family members who need insurance I will definitely recommend State Farm. Just ask for Tina Swagert and you will save money."
"Hi, Albert. Thank you so much for your kind words! We're thrilled to hear that you're happy with your car and condo insurance premiums and that Tina provided you with excellent service. Your recommendation means a lot to us, and we appreciate you spreading the word about Brent T. Mentro State Farm. If you or your friends and family need any further assistance, don’t hesitate to reach out. We're always here to help! Thank you again and happy holidays!"
luis e vargas m
November 26, 2024
"La mejor experiencia muy bien asesorado por Arely se los recomiendo la mejor y muchas gracias a todos se los recomiendo 🔝🔝🔝🔝🔝"
"¡Gracias por su maravilloso comentario! Nos encanta saber que Areli le brindó un servicio excelente y que hizo que su experiencia fuera la mejor. Su recomendación significa mucho para nosotros. Estamos aquí para ayudarle en cualquier momento. ¡Gracias por elegir a Brent T. Mentro State Farm!"
Debra Maye
November 21, 2024
"Areli Velazquez was an absolute pleasure. She answered all of our questions with professionalism and knowledge. She also has a very winning personality which goes along way with us. We are thrilled to have her as our State Farm Representative. Kevin and Debra Maye"
"Thank you, Kevin and Debra, for your kind words about Areli! We’re so glad she was able to provide you with knowledgeable, professional service while making the experience enjoyable. She takes great pride in helping our customers, and your feedback means so much to all of us at Brent T. Mentro State Farm. We’re honored to have you as part of our State Farm family! Let us know if there’s anything we can assist you with moving forward and we will be more than happy to assist! All the best!!"
Daniel Avery
November 18, 2024
"Fast and courteous thanks"
"Hi, Daniel. Thank you for taking the time to share your experience with Brent T. Mentro State Farm. We’re happy to hear we could assist you quickly and courteously. We’re always here if you need anything and we appreciate your business. All the best!"
Sandra Cea
November 18, 2024
"Tina was so helpful great customer service I’ll give her 10 ⭐️"
"Hi, Sandra. Thank you so much for your kind words and glowing 5-star review. I am proud to hear that Tina provided such exception service. I'll be sure to share your feedback with her as I'm certain it will make her day! If you ever need anything, we're here and happy to help. Thank you for being a part of the Brent T. Mentro State Farm family!"
Vertical Access
November 15, 2024
"Professional and helpful"
"Hi, there. Thank you so much for the 5-star review of Brent T. Mentro State Farm! We truly appreciate your support and are happy to know that you had a positive experience with us. Your feedback means a lot to our team, so if you ever have any questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again! "
Supreme Team
November 12, 2024
"kim was very in touch with the business and has been able to quickly help me with a smile everytime. pleasure doing business with this team"
"Thank you for sharing your experience! We’re delighted to hear that Kim has provided you with quick and friendly service. It’s our goal to make every interaction a positive one, and we’re grateful to have customers like you. We appreciate you choosing Brent T. Mentro State Farm for your insurance needs and we looking forward to working with you. "
Edward Hart
November 11, 2024
"Kim was excellent and patient until I finished building my new home"
"Hi Edward. Thank you so much for the 5-star review! We're thrilled to hear that Kim was able to provide you with the support and patience you needed during your home-building journey. Your satisfaction is our top priority, and we’re glad you had a positive experience. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new home and welcome to Brent T. Mentro State Farm!"
Joe Piperis
November 7, 2024
"Excellent Service, experience & follow-through."
"Hi, Joe. Thanks so much for the 5-star review. I believe you worked with Kim so I'm happy to hear you had a great experience. Kim has so much experience in this industry and puts her all into making sure each and every insured is properly taken care of. I am happy she was able to assist you and provide you with the high-quality care and attentiveness that you deserve. We truly thank you for your business and we look forward to working with you. Welcome to Brent T. Mentro State Farm!"
Jailene Nieto
November 7, 2024
"LOVE IT! ARELI IS SO HELPFUL! 10000% recommend"
"Hi, Jailene. Thanks so much for the 5-star review of Areli. I am happy to hear that you had a great experience working together and that she was able to make switching your insurance super easy for you. We really appreciate your business and we are happy to help. If there is anything else we can do for you, feel free to give us a call anytime and we’ll do our best! Thanks Jailene and welcome to Brent T. Mentro State Farm!"
Peggy Schiele
November 3, 2024
"Thank You to Kim J. at Brent Mentro's office. Having an accident is upsetting & stressful enough but having your help & guidance in handling the claim made it easier to deal with. I've always been with State Farm and my former agent, but after 35 years switching to this office was one of the best decisions I could have made. Brent & his staff give you that hometown Family feeling again. Kind, caring, helpful, and personable...Thank You again Kim J. for being a phone call away."
"Hi, Peggy! Thank you so much for sharing your experience! We truly appreciate your kind words and are thrilled to hear that Kim was able to provide the support and care you needed during such a stressful time. It’s our mission to treat our clients like family and ensure you feel cared for every step of the way. We’re grateful you chose to trust Brent T. Mentro’s agency, and we’re always just a phone call away whenever you need us. Thank you for being a valued part of our State Farm family!"
Silvia Peñaranda
October 25, 2024
"Kim was amazing to work with! She was very quick to answer any questions I had and set up my new policy. Will recommend to anyone looking for awesome customer service and great rates."
"Hi, Silvia. Thanks for much for the awesome 5-star review of Kim. I am glad she was able to assist you in finding the right coverage at a great rate, while also being able to thoroughly answer all of your questions. We are always happy to help our insureds in any way we can, so please reach out whenever you need us - even for small questions. Thank you again for your time and your business, and welcome to Brent T. Mentro State Farm!"
Ricardo Castro
October 23, 2024
"Muy buena persona y amable"
"Hola, Ricardo. Muchas gracias por la amable reseña sobre Areli. Agradecemos que te hayas tomado el tiempo de dejarnos una reseña de 5 estrellas y me alegra que Areli haya podido asistirte y llevarte a nuestra agencia. Te agradecemos por tu negocio y esperamos poder ayudarte en todo lo que podamos. ¡Te deseamos lo mejor y bienvenido a Brent T. Mentro State Farm!"
Rajib Hasan
October 22, 2024
"She is really Awasome"
"Hi, Rajib. Thanks so much for the 5-star review of Areli. She is, in fact, awesome! I am glad she was able to assist you and your wife and bring you over to State Farm. If you need anything else, please feel free to reach out and we will do our absolute best to help out in any way we can. Thanks again, and welcome to Brent T. Mentro State Farm!"
Carlos Estrella
October 15, 2024
"Great customer service!! Kimberly Jordan [Account Representative] helped me with all my questions and everything I needed to get the best rate possible. She was very nice and very patient. I'm so glad that I made the switch from Geico since State Farm is saving me quite a bundle! Thank you Kimberly :)"
"Hey, Carlos. Thanks so much for the great 5-star review of Kim! It's awesome to hear that she was able to walk you through the process, answers your questions, and provide you with a great rate. Saving money while providing excellent coverage is the goal, so I'm glad we were able to make that happen. We are excited to have you as part of the family and we look forward to working together in the future. Thank you again and welcome to Brent T. Mentro State Farm!"
Luigi R
October 3, 2024
"Kim J simply the best. It was great and she made the transition very easy. She knows her stuffs. It felt like working with AI. Thank you so much!!"
"Hi, Luigi. Thanks so much for the great 5-star review of Kim. She has been in the insurance industry for quite a while and she certainly knows her stuff. I am happy to hear that she made the whole experience a pleasant one, and that she was able to bring you over to Brent T. Mentro State Farm in a smooth and easy manner. She may have seemed like AI but I promise you she is real! Thanks again and we're happy to serve you. All the best!"
Steve Rogers
September 30, 2024
"Tricia was amazing in helping me get life insurance for my children."
"Hi, Steve. Thanks so much for the 5-star review of Trish. We appreciate you taking the time to share your thoughts, and I am glad we were able to help you and your family by adding children's life protection in addition to your own. We encourage everyone to be proactive and we appreciate you taking the necessary steps to protect your family's future. Thank you again and we look forward to assisting in any way we can. All the best!"
chris murk
September 28, 2024
"This is a real down to earth office. I got a call from the best agent I have ever delt with last Tuesday Sept 24TH Kimberly Jordan, after I had been looking for auto insurance and she was the best in informing me as to how things would work and took the time to explain in detail.my policy. I had to call her back to adjust somethings due to the loss of my father. And not only was she able to accommodate she and the entire office took time out to each write a hand written note on a sympathy card for my loss which I received in the mail a cpl days later. This place is awesome and just got a client for life. If they are able to do this for a new client imagine the things they will do for a long term client year in and out. Thank you guys so much!!!!"
"Hi, Chris. First of all, I am so very sorry for the loss of your father. While we didn’t know him personally, we feel each of our customers is part of our family, and we will always try to be there to offer our comfort and support in the time of need. Second, thank you so much for the 5-star review and the super kind words regarding Kim and our office. We take great pride in the knowledge we have of the insurance industry and we try to share that with our customers as much as possible. We want every customer to know exactly what each coverage is for and how it works in the event of a loss. So if you ever have any additional questions please don’t hesitate to ask. We promise we’ll always do our best to help out in any way we can. Thank you again for the review and we look forward to working together for a long time. All the best, Chris; and my sincere condolences to you and your family."
Rae Keys
September 28, 2024
"Trish was great. She made the transition very easy. She is very knowledgeable and offered sound advice. I was able to save 100.00 a month. I’m just sorry I didn’t switch sooner. Emails were answered quickly so I didn’t have to wait for answers to my questions. I had plenty. I know I will happy for many years to come. Thank you Trish"
"Hi, there! Thank you so much for the terrific review of Trish. I am very glad to hear that you had a great experience with our office and that we were able to help you save a ton of money. We are always here to serve our customers and we try to do so in a timely manner. We understand that life can be hectic and everyone is super busy, so we do our absolute best to accommodate each customers schedules as best we can. Plus, we are happy to answer as many questions as it takes. Our goal is to make sure our customers understand their insurance as well as we do so there are never any surprises! But we thank you again for your business and for trusting us to take care of you! Welcome to Brent T. Mentro State Farm!"
Sundeep Venkatesan
September 27, 2024
"Trish was fantastic with her work. She is one of the very few people in the insurance world to follow through with a work order and a request. We had incorrect name on our insurance and have been working with several people to fix the name. Everytime we had to repeat the entire story and still it was unresolved. This was going on for the last at least one year. For one last time, we wanted to try and if the name was still not fixed, we wanted to change the insurance company although we liked State Farm overall. It was at this crucial last try when we happened to speak with Trish who followed through and fixed the name. She was also fantastic in following through and making sure that we received the insurance documents with the correct name. Thanks to her, she helped retain my family with State Farm insurance and she helped reignite our hope in State Farm. Thank you for your timely work and help!"
"Hi, Sundeep. First off, thank you for allowing us the opportunity to earn your business. We don’t take that lightly and I am sure that came across during your interactions with Kim. I am happy to know that she was able to assist in your search for home and auto insurance, as well as provide the positive experience that you valued. So again, thank you for the review, your business, and welcome to State Farm. All the best!"