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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fredrick Evans

March 11, 2026

5  out of  5
rating by Fredrick Evans
"Very professional and I would continue to work with her Areli"
We responded:
"Hi, Fredrick. Thanks so much for the 5-star review. We appreciate your feedback and I am happy to know you genuinely enjoyed your experience with us. Please let us know if there is anything else we can do to further assist you. Thanks again and welcome to Brent T. Mentro State Farm!"
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La Odisea

March 6, 2026

5  out of  5
rating by La Odisea
"Arelis da un excelente servicio, y muy buenos descuentos, 100% recomendado ✌🏻"
We responded:
"Hola, amigo. ¡Gracias por la reseña y por destacar el excelente servicio de Areli y los descuentos que ofrecemos! Nos alegra saber que tu experiencia fue tan positiva. Tu gran recomendación nos motiva a seguir dando lo mejor de nosotros. ¡Esperamos poder ayudarte nuevamente pronto! Gracias por elegir Brent T. Mentro State Farm. "
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Joy Wright

March 4, 2026

5  out of  5
rating by Joy Wright
"I work with Nick he was very patient and not pushy he really drilled down a few different senarios and options for different types of insurance for home and auto. He made sure I was aware of all programs that would help lower cost, such as the safe driver app and the defensive driving that I already had. Also he/we did compare my previous homeowners policy to make sure my coverage made since. Great Job to Nick keep up the good work😊"
We responded:
"Hi, Joy! We truly appreciate you taking the time to share your experience with us! We're so glad Nick could walk you through the different insurance options thoughtfully and help identify ways to save, like the Drive Safe & Save app and your defensive driving credit. It’s great to hear that he made sure your coverage aligns perfectly with your needs and compared it with your previous policy. Your kind words mean a lot to us, and Nick will be encouraged to keep up the great work! Thanks again for your support and trust in Brent T. Mentro State Farm!"
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Jamell Glover

March 2, 2026

5  out of  5
rating by Jamell Glover
"Areli was exceptional. The time, effort, and professionalism that was given during the transaction was amazing. Very informational and patient. Thank you again for your help and service ! State Farm is blessed to have you on their team."
We responded:
"Hi, Jamell! Thank you for sharing such a thoughtful and detailed review! I’m so glad to hear that Areli took the time to walk you through everything patiently and made the process smooth and informative. She truly cares about making sure every client feels supported, and it means a lot to know her efforts stood out to you. We’re proud to have her representing State Farm and grateful for your kind words. Thanks again for trusting Brent T. Mentro State Farm with your insurance needs!"
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William Boyle

February 27, 2026

5  out of  5
rating by William Boyle
"Nick and Brent made it very easy to get everything done, homeowners was half the price of my progressive policy. Getting my wife on my auto too as a Canadian immigrating was simple and fast. In a world where it seems insurance just keeps taking more and more it was refreshing to move to a company that doesn't pester you for more and more. Thanks Nick"
We responded:
"Hi, William. We really appreciate you taking the time to share your experience! It’s great to hear that Nick made everything straightforward and that you’re saving significantly on your homeowners insurance compared to your previous policy. Helping you get your wife added to your auto policy quickly, especially as a new Canadian immigrant, is exactly the kind of service we strive to provide. Thanks for recognizing our no-pressure approach; we believe insurance should be simple and honest. We're glad to have you and thanks again for choosing Brent T. Mentro State Farm!"
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jennifer pierce

February 18, 2026

5  out of  5
rating by jennifer pierce
"Trish was extremely professional and understanding in helping me with obtaining what I needed for a Community Rental space for my kids Bridal Shower. The process was quick and she was able to get what I needed earlier than expected."
We responded:
"Hi Jennifer, thank you for sharing your experience with us! We’re delighted that Trish was able to assist you promptly and with such care to secure the perfect rental space for your daughter’s bridal shower. It’s wonderful to know the process exceeded your expectations! We appreciate your business and we're always happy to help at Brent T. Mentro State Farm! "
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Jonathan Diaz

February 4, 2026

5  out of  5
rating by Jonathan Diaz
"Highly recommend this office! Kimberly was fantastic—she walked me through the entire process, including setting up my defensive driving course and the Drive Safe & Save app to maximize my savings. She is responsive, helpful, and made switching insurance stress-free."
We responded:
"Hi, Jonathan. We really appreciate you taking the time to share your experience and offer a recommendation! I am glad Kim was able to guide you smoothly through everything, from the defensive driving course to the Drive Safe & Save app, helping you get the most out of your insurance. It means a lot to us that you found the process easy and stress-free as we strive to provide nothing less. Thank you again and we're glad to have you at Brent T. Mentro State Farm!"
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Colleen Faust

January 30, 2026

5  out of  5
rating by Colleen Faust
"Kim has been wonderful 😊"
We responded:
"Thank you, Colleen! We're so happy to hear that Kim has been so great and we're truly thankful for the 5-star review! We appreciate your feedback and longstanding business with Brent T. Mentro State Farm, and we look forward to continuing to serve you! 😊 "
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Victor Santana

January 29, 2026

5  out of  5
rating by Victor Santana
"Excellent customer service!!! Areli was very Knowledgeable"
We responded:
"Hi, Victor! Thank you so much for your kind words. We're stoked to hear that Areli provided you with outstanding customer service and provided you with the information necessary to make an educated decision. We appreciate your support and look forward to serving you again! Welcome to Brent T. Mentro State Farm."
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Saint Gee

January 25, 2026

5  out of  5
rating by Saint Gee
"Had a lot of patience and did they best to offer me better prices"
We responded:
"Thank you so much for your kind review, Gladys! We're glad to hear that Nick was patient and worked hard to find you the best prices. We appreciate your trust and look forward to assisting you again! Thank you for choosing Brent T. Mentro State Farm! "
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Jesse Scott

January 23, 2026

5  out of  5
rating by Jesse Scott
"Trish is amazing! Wonderful and easy to work with!! Thank you for all that you do."
We responded:
"Thank you, Jesse! We're thrilled to hear that Trish provided you with such a wonderful experience. Your kind words mean a lot to us, and we'll be sure to pass them along to her. Thanks again for your support and for continuing to be a loyal customer of Brent T. Mentro State Farm! "
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Fran Havko

January 23, 2026

5  out of  5
rating by Fran Havko
"Kim was very helpful walking us through the quote and registration process. Friendly and through."
We responded:
"Thank you so much for your kind words, Francis! We're delighted to hear that Kim was helpful and made the quote and registration process smooth for you. We appreciate your feedback and look forward to assisting you again in the future! Welcome to Brent T. Mentro State Farm!"
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Sharyn King

January 17, 2026

5  out of  5
rating by Sharyn King
"Brent and his staff are always so helpful! They have our best interest at heart!"
We responded:
"Hi, Sharon! Thank you so much for taking the time to leave us such a great review. We genuinely appreciate your kind words and we're thankful you recognize the hard work and dedication my office gives to each and every customer. It's our passion to ensure everyone is taken care of and I'm glad you feel we've done a good job at that. Thank you again for being a part of Brent T. Mentro State Farm!"
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Georgia Tomlinson

January 15, 2026

5  out of  5
rating by Georgia Tomlinson
"I can’t say enough good things about my experience with State Farm. Areli was outstanding to work with—she took the time to explain everything clearly, answered all my questions, and genuinely cared about making sure I had the best coverage possible. Her professionalism and kindness made the entire process easy and stress-free. I highly recommend State Farm, and especially Areli, to anyone looking for great insurance service"
We responded:
"Hi, Georgia. Thank you so much for taking the time to share your exceptional experience with State Farm and especially with Areli. We’re delighted to hear that Areli’s dedication to clearly explaining everything and patiently answering all your questions made such a positive impact. It’s wonderful to know that her professionalism, passion, and genuine care helped ensure you received the best coverage possible while making the entire process smooth and easy. Your high recommendation truly means the world to us and reflects the level of service we strive to provide every customer. We will proudly share your kind words with Areli, as they are a great encouragement and endorsement. Thank you again for choosing Brent T. Mentro State Farm — we look forward to continuing to serve you!"
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Garth

January 7, 2026

5  out of  5
rating by Garth
"Areli made the experience as seamless as possible. All I had to do was speak and everything was taken care of. She helped me with changing from another insurer for my bundle and saved me a lot of money! I will definitely recommend her to anyone I know looking for insurance, whether home or auto."
We responded:
"Hey, Garth! Thank you so much for the great 5-star review! We’re thrilled to hear that Areli made the process seamless and helped you save money by bundling with State Farm. Your recommendation means a lot to us, and we’re always here to assist you with any future insurance needs. We appreciate your time and thank you for choosing Brent T. Mentro State Farm!"
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Venus Marrero

January 1, 2026

5  out of  5
rating by Venus Marrero
"Nick was able to help me change my insurance company and provide me with a much better rate for both of our cars saving us hundreds of dollars a year. He was quick to respond to my questions and very helpful throughout the process."
We responded:
"Hi, Venus! Thank you for taking the time to share your experience! We're delighted that Nick was able to help you find better insurance rates and make the process smooth and easy. Your kind words mean a lot to us, and we’re always here if you need any further assistance. Thanks again and welcome to Brent T. Mentro State Farm!"
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anita lh

December 22, 2025

5  out of  5
rating by anita lh
"Excellent service. Very professional"
We responded:
"Thanks so much, Ana! We're glad to know that Areli delivered professional and outstanding service. Your kind words mean a lot to us, and we look forward to helping you again! Welcome to Brent T. Mentro State Farm! "
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Franklin Idiaquez

December 18, 2025

5  out of  5
rating by Franklin Idiaquez
"Excellent service, Miss Arely Velasquez attended me, very professional in what she does and the service was 100% friendly and helpful. Thank you very much for everything."
We responded:
"Hi, Franklin. Thank you so much for your kind words and 5-star review! We're happy to hear that Areli provided you with high quality, professional, friendly service - and we truly appreciate your trust in us. We are here for you whenever you need assistance, so please don't ever hesitate to reach out. Thank you again and welcome to Brent T. Mentro State Farm!"
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darla brutus

December 18, 2025

5  out of  5
rating by darla brutus
"Excellent service, Nick went above and beyond to help me find the right car insurance and explained everything clearly"
We responded:
"Thank you so much for your wonderful review, Darla! We’re absolutely thrilled to hear that Nick went the extra mile to help you find the right car insurance coverage to fit your needs. It’s great to know that he took the time to explain everything clearly and made the entire process easy to understand. Providing exceptional service and ensuring our clients feel confident and informed is our top priority, and your kind words truly mean a lot to us. We sincerely appreciate your trust and your feedback, and we look forward to the opportunity to assist you again in the future with any of your insurance needs. Thanks again for choosing Brent T. Mentro State Farm!"
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Dan Blanchette

December 15, 2025

5  out of  5
rating by Dan Blanchette
"5 star Kim was amazing and she saved my wife and I a lot of money monthly."
We responded:
"Hi, Dan. Thanks so much for the 5-star review of Kim. We appreciate your kind words and I'm happy to hear that she was able to help you and your wife save some money. We’re always here to help in any way we can, so please don't hesitate to reach out if you need anything. Thanks again, Dan!"
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Bella Auffray

December 12, 2025

5  out of  5
rating by Bella Auffray
"Maureen was very helpful in identifying ways to lower the cost of auto insurance."
We responded:
"Hi, Bella! Thanks so much for taking the time to leave us a review. We're thrilled that Maureen could assist you in discovering smart ways to reduce your auto insurance costs. Helping our clients save while getting the coverage they need is what we strive for every day. We're grateful to have you as part of the Brent T. Mentro State Farm family and look forward to supporting you whenever you need us!"
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Miguel Ramos

December 12, 2025

5  out of  5
rating by Miguel Ramos
"Muy contento como me a atendido. Excelente trabajo"
We responded:
"¡Muchas gracias por tus amables palabras, Miguel! Nos alegra mucho saber que tuviste una excelente experiencia con Areli. Bienvenido a Brent T. Mentro State Farm; agradecemos tu apoyo y esperamos poder atenderte nuevamente."
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Austin Seid

December 10, 2025

5  out of  5
rating by Austin Seid
"Trish made this process very easy. Gave her all the info she asked for and she turned around quotes super quick. The only delay was on my end. I would easily recommend her to anyone looking for great customer service and a fresh look at their policy premiums."
We responded:
"Hi Austin, thank you so much for your fantastic review! We’re thrilled that Trish made the process easy and efficient, providing quick quotes and great customer service. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need assistance again or have any questions, please don’t hesitate to reach out. Brent T. Mentro State Farm is always here to help! "
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Shenell B

December 8, 2025

5  out of  5
rating by Shenell B
"Kim was so helpful and very professional!!! Thank you Kim for all your help"
We responded:
"Thank you, Shenell, for your wonderful review! We're delighted that Kim provided you with such professional and helpful service. Your kind feedback means a lot to us, and we’re grateful for the opportunity to assist you! Thank you again and welcome to Brent T. Mentro State Farm. Happy holidays! "
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Richard Aiken

December 5, 2025

5  out of  5
rating by Richard Aiken
"Thank you Maureen for keeping me up to date"
We responded:
"Hi, Richard. Thank you so much for your kind review. I am glad Maureen was able to keep you informed every step of the way. Looking forward to assisting you again in the future and happy to have you as part of the Brent T. Mentro State Farm family. All the best! "